14 Dec 2011

Archival Development - Resources - Collection Preservation



The National Archives UK

www.nationalarchives.gov.uk/information-management/

www.nationalarchives.gov.uk/archives-sector/



uk-nat-webAs the government's national archive for England, Wales and the United Kingdom, they hold over 1,000 years of the nation's records for everyone to discover and use. Their 21st-century role is to collect and secure the future of the government record, both digital and physical, to preserve it for generations to come, and to make it as accessible and available as possible.

The UK Public Record Office was created in 1838. In 2011, responsibility for archives across England was transferred to The National Archives from the Museums, Libraries and Archives Council (MLA). They expertise is in the effective management, use and re-use of information - a valuable resource for 250 government and public sector bodies.

They are constantly working with others around the world to develop the best practices and offer a vasts collection of free online documents on every aspect of the archival process.



AIC - The American Institute for Conservation

www.conservation-us.org



This is a national membership organization of conservation professionals dedicated to preserving the art and historic artifacts of Americas cultural heritage for future generations.



Care, Handling and Storage of Books, Collections Care, and Preserving Your Treasures are covered in the section “Caring For Your Treasures: Guides for Taking Care of Your Personal Heritage.” They offer guides covering books, documents & works of art on paper, photographs, home videotape and others. The guides are written in a clear and organized manner. For example, the guide on books presents information on environmental conditions, shelving, storage, handling and use, cleaning and maintenance, and emergencies and minor disasters.



The AIC strengths are their clear concise guides to preservation, useful for the archival professional and amateur family archivist. Unfortunately their website navigation was poor – you would need to click on the back arrow of the browser to avoid spaghetti navigation as none of the guides were interlinked or linked back to the index page.



American Conservation Consortium: Nationwide Collections Preservation Services

www.conservator.com/collections_preservation.htm



The American Conservation Consortium provides a wide array of museum preservation and conservation services.

This is a 2003 article by Marc A. Williams (M.S., Art Conservation, and Author of a number of articles on preservation issues). Presented on one very long page, this article is intended for the professional archivist and conservator. General Collections Preservation Issues provides guidelines to a large number of areas including non-preservation topics such as Accessioning/Deaccessioning and Exhibition Issues



ACC's strengths are in the depth of topical coverage is quite comprehensive – material for each topic provided good information and requirements for best practices in preservation. Their weakness is the format of one long page makes it easy to print out the entire article, but more difficult to use via the browser – relies on heavy use of the find feature built into browsers and no illustrations.



Jeff Heynen

http://stceolfrid.byethost13.com/archivalmanagement/



Archival Management: A Guide for Organizing, Cataloging, and Preserving Collections of Papers, Photographs, and Other Records.

While written as an introduction to preservation related topics by “an interested amateur,” the quality is quite good and the lengthy article is geared to the family archivist, or smaller archives. It was quite impressively organized with appropriate illustrations throughout all of the topics.

Its coverage of preservation topics in a “How-to-Guide” manner with links to additional resources within most preservation topics or sections.



ARMA International

www.arma.org/standards/



ARMA International is the leader and authority on the education of information management issues such as e-mail management, retention schedules and e-discovery laws.

ARMA offers a number of standards based publications – all for a fee (generally in the rage of $20- $50 for a PDF download). They also have free white papers – industry sponsored content covering topics such as Information Governance, Compliance/Legal, Electronically Stored Information Trends, Document Archiving. All of the papers pertain to various standards. Their white paper on the PDF/A standard was well written and in an easy to ready format. The site offers quality materials offered on free section, however, most materials were fee based.



Canadian Conservation Institute

www.cci-icc.gc.ca/index-eng.aspx



Through conservation science, treatment, and preventive conservation, the Canadian Conservation Institute supports the heritage community in preserving Canada's heritage collections so they can be accessed by current and future generations. This mission is accomplished through conservation research and development, expert services, and knowledge dissemination.

The Canadian Conservation Institute offers education and preservation information via coursework, articles, guides on a wide range of topics. They also publish an annual “Reflections on Conservation” magazine. The section called CCI Notes contains guides to a variety of topics pertaining to the care and preservation of collections. Under the Paper and Books section; guides were produced for making protective enclosures for books and paper artifacts, basic care of books, and display methods for books. The guides give clear illustrative instructions and include a bibliography for further reading. CCI produce solid preservation information and guides, available in English and French.



Conservation Center for Art and Historic Artifacts (CCAHA)

www.ccaha.org



CCAHA specializes in the treatment of art and historic artifacts on paper and provides preservation education, training, and consultation. Established in 1977, CCAHA is the largest nonprofit regional conservation lab in the country.

Fascinating images on restoration projects and tools of the trade greet each visitor to this very informative and well laid-out website. The home page offers annotated links recent news items of CCAHA, in addition to upcoming events, typically educational conferences held at various institutions around the country. Note that all their information on preservation and conservation topics is in the form of educational conferences. A Well-crafted website is easy to use and read but a lack of conservation and preservation related information.



Heritage Preservation: The National Institute for Conservation

www.heritagepreservation.org



For over 30 years, Heritage Preservation has been working to ensure the preservation of collections for present and future generations. We are the nation's leading nonprofit advocate for the proper care of all our cultural heritage--works of art, books and archives, documents and photographs, architecture, monuments, natural science specimens, and family heirlooms.



Their mission is to preserve our nation’s heritage through conservation, education, and preparation. While they maintain links to resources external to their website, they do offer a number of downloadable documents that offer very basic first steps in an emergency to halt further damage to collections and artifacts; and, a number of Guides, including forms for SBA Disaster Aid for Cultural Institutions under FEMA. Their publication on “Capitalize on Collections Care” offered considerable insight into fundraising opportunities for archival and library institutions. They are very strong on advocacy and fundraising issues affecting preservation of collections, however, they have no real in-depth material that covers preservation of archival materials. More administration, fundraising and advocacy for preservation issues.



Heritage Werks

heritagewerks.com/archival-preservation.html



heritage-werks-webHeritage Werks is an archival company that creates corporate archives, organization, government, celebrity, family and special high value archival programs. While their site does not provide preservation information per se, it does offer interesting content in their description of services. Specifically, they list out some of the essential things to include in various special purpose archives, and the reasoning behind collecting items to be archived. They focus on Corporations, Celebrities, Organizations, Families, Government Agencies and High Value Collections. You can click on a link within each section to see what items are typically included within that type of archive. Their strengths are in the checklist which are is fairly comprehensive, however, they lack actual content pertaining to collections preservation.



National Archives and Records Administration

www.archives.gov/preservation/holdings-maintenance/table-of-contents.html



The NARA site offers the technical information paper 6 "Preservation of Archival Records: Holdings Maintenance at the National Archives" by Mary Lynn Ritzenthaler (1990).

This section of the NARA website provides detailed information and procedures to use for preserving or prolonging the life of various archival materials including Boxes, Folders, Oversized Records, Folded and Rolled Documents, Written Notations on Archival Records, Dusting, Damaged Records, Fastened Documents, Bound Volumes, Scrapbooks and Albums, Photographs, Preservation Photocopying, and Unstable Copies. The instructions are written in a step-by-step manner with illustrations of some of the steps for clarification. Unfortunately, it isn’t clear whether Technical Information Papers (TIPs) issued by NARA are incorporated into these topical preservation instructions. They offer clear, succinct instructions describing basic preservation procedures.



Library of Congress

www.loc.gov/preservation/care/



Like the UK's National Archives, the Library of Congress is the USA’s oldest federal cultural institution, and it serves as the research arm of Congress. The 'preservation/care' section of the LOC website offered brief guides – essentials – in the care, handling and storage of the typical collections found in most family archives including books, paper (manuscripts, drawings, documents, etc.), Newspapers, photographs, scrapbooks and albums, film and more. They also have a very interesting guide – Preservation Guidelines for Digitizing Library Materials, that is geared more for the institutional organization. They also offered guides to Environmental (Lighting, Water Damage and Pollutants) that were also geared towards the professional librarian, archivist, curator, or exhibit designer.



Minnesota Historical Society

www.mnhs.org/preserve/conservation/



http://www.archivalstudies.com/images/ExternalResources/ArchivalCollectionsPreservation/2011-10-01-MinnesotaHistoricalSociety-250.jpg" class="alignleft" />At the Minnesota Historical Society (MHS) they've been collecting, preserving, and telling Minnesota stories for 150 years. Their featured Conservation Resources included basic guidelines for storing and preserving cultural heritage collections, treatments & projects, salvage procedures for wet items, research & development guidelines, and disaster response and recovery. Under collections care, the various topics offer preservation guides in a very well-thought out way – they list topics covered with each guide along with an image from that document. Other topics were not annotated, but offered organized links to articles and guides pertaining to that topic.

A visually appealing and informative website.



North Carolina Preservation Consortium

www.ncpreservation.org/resources/



The NCPC also offers free preservation information and consultations in addition to providing continuing education workshops on a variety of preservation topics. Their website offers online information on preservation topics under the “Resources” tab. Clicking on the topic of choice opens another page with links to other websites. The once exception to that was the link to removing mold – it was an actual article with instructions on what to do and who to contact in an emergency. They provided well categorized links to preservation materials on other websites, yet they are are low on original content.



Northeast Document Conservation Center

www.nedcc.org

The NEDCC offers preservation services including assessment & consultation, education, and disaster assistance. In particular, their educational service provide a wide array of offerings including workshops, webinars, conferences, training opportunities and an online Preservation 101 course (either instructor let for a fee or self-guided which is free of charge). For example, under resources, you will find an informative article about Preserving Family Collections. Offering a number of Preservation Leaflets covering Planning and Prioritizing; The Environment; Emergency Management; Storage and Handling; Photographs; Reformatting; and Conservation Procedures.

They are a well organized site that offers what appears to be good quality content.

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18 Oct 2011

A New Sign For Melrose House: For Sale



Melrose House For Sale



For the resident of Gouyave, the saga of Melrose House continues.



The historic building, which has been threatened with demolition, has now been put up for sale by the current owner. So much for our cry for help in May 2011.



One of the last remaining  of its type in the area, residents have advocated for historical landmarks designation and that the government of Grenada place its ownership in trust and re-purpose the building as a museum.



In the fight to save and preserve Melrose House, this latest development creates the feeling of returning to square one.  The big noise made after the first sales that, in all likelihood, gave the building temporary reprieve from demolition, is likely going to be needed again, unless the government once and for all steps in to save the building.



The worry is that a new owner might not be as responsive to demands to preserve Melrose House and Grenada will again lose  a substantial cultural heritage site.



This is not just a Gouyave issue.  It is a Grenada issue.  It is an issue for all that values the preservation of heritage and culture.



Tell the government of Grenada to save Melrose House.



  • Prime Minister Tillman Thomas: pmsec@gov.gd


  • Tourism Minister Peter David: tourism@gov.gd


5 Jul 2011

Digitisation dilemmas







[caption id="" align="alignright" width="201"] Operating a digital camera via the laptop[/caption]



There are substantial benefits to be gained by digitising paper records. As a result, the number of organisations undertaking digitisation has increased dramatically in recent years.



However, if you want to introduce digitisation projects or programs you need to be aware that there are also a variety of risks. Being aware of these risks can help your organisation to built mitigation measures into program/project planning and management.



Types of digitisation



Organisations usually conduct either (1) business process digitisation programs, where they scan incoming correspondence as it is received (2) back-capture digitisation projects, where accumulated paper records are digitised.



Benefits of digitisation



When programs and projects are planned and managed well and in line with best practice, digitisation can bring many benefits. Depending on the program or project, digitisation may allow you to:



  • improve the accessibility of records within the organisation


  • publish records online and/or facilitate information sharing more widely


  • integrate records with existing EDRMS and business systems


  • Improve efficiency by reducing reliance on hybrid systems


  • Automate workflow


  • Enable and encourage data reuse


  • Promote the preservation of original paper records by using digital images instead


  • Reduce physical storage costs by destroying paper records after digitisation.




Risks of digitisation



Below are some examples of risks that may apply, depending on the nature of the program or project, and how risks can be mitigated:



1. Risk: That money will be wasted by poor selection of records for digitisation



Some organisations get so excited about digitisation that they want to digitise everything! Digitisation is an expensive undertaking and should only be done when substantial and realistic benefits can be made.



It is also worth noting that some records do not digitise well e.g. fragile records, records with faint inks etc. Others, such as large maps and plans, will require specialist (and often more expensive) digitisation techniques and equipment.



Risk mitigation: Selection decisions for digitisation programs or projects should be carefully defined in planning.



2. Risk: That the complexities of digitisation will be underestimated



Digitisation is inherently complex. It is not enough just to buy the software and hardware and start scanning, or sign a contract with a service provider and send them paper records. If care is not taken the results could be disastrous, the digital images unusable and public money wasted.



Risk mitigation: All digitisation activity needs to be carefully planned and managed. Research needs to be conducted and decisions need to be made and documented about a variety of matters including:



  • what records should be digitised and why


  • what benchmarks are needed


  • what technical standards to use


  • what metadata is required, and


  • what quality assurance measure to apply.




Staff members need to be trained and supported to perform their allocated roles.



If contracting-out digitisation, organisations need to ensure that controls are communicated to service providers and built into contracts. The performance of the contractor must be monitored and the paper and digital records protected at all times. For more information about responsibilities when contracting-out see Accountable outsourcing: Recordkeeping considerations of outsourcing NSW Government business (Guideline 16).



3. Risk: That costs will be underestimated



Digitisation involves a range of upfront and ongoing costs:



  • Upfront costs can include the purchase of hardware and software, training and support of staff, staff time to define benchmarks, contract set-up etc. In some cases costs might include conservation treatment for fragile paper records prior to digitisation.


  • Ongoing costs include staff time to digitise and perform quality assurance, the cost of maintaining digital images (and possibly original paper records as well) over time, managing variables and the maintenance and update of systems.




In particular, the ongoing costs (and complexity) of preserving digital images in place of original paper records over long periods of time should not be underestimated. This will require a significant investment of funds over a long period of time which could make some projects unviable.



If outsourcing, some upfront costs can be reduced, but the organisation will incur other costs from the service provider.



Risk mitigation: As part of planning, organisations need to clearly define both upfront and ongoing costs, including costs for maintaining some digital images in the long term, and ensure that they have adequate resources over the lifetime of the program or project. If they cannot guarantee resources, project aims and selection decisions may have to be reviewed.



4. Risk: That original paper records, including State archives, will be destroyed without authorisation



Any organisations undertaking digitisation in order to destroy original paper records need to be aware that not all records are authorised for destruction after digitisation. If a reduction in storage costs is one of the promised benefits in their business case, this may not always be deliverable.



Where original paper records can be destroyed, the digital images will become the primary records and need to be managed accordingly and kept for the full retention periods specified in retention and disposal authorities.



For more information on disposal see the General retention and disposal authority – Imaged records.



Risk mitigation: Organisations should clearly understand disposal requirements for the original paper records selected for digitisation before embarking on a digitisation program or project. They should also build in staff training and quality assurance measures to ensure that no unauthorised disposal takes place. Any authorised destruction should be secure and in line with organisational records policy.



5. Risk: That original paper records will be damaged during the digitisation process



Back-capture digitisation projects require that original paper records be retrieved from storage, handled and sometimes unbound. On occasions pages may need to be removed (e.g. in order to apply different scanner settings). In the case of outsourcing, original paper records will need to be transported to and from service providers.



There is a risk that the paper records will be damaged in this process or returned to storage in the incorrect order.  This may create problems and compromise their ability to function as evidence, especially for records of high risk or high value that are being retained after digitisation.



Risk mitigation: Organisations need to ensure that original paper records are handled carefully and put back in their original order. Staff members need to be trained in handling and supervised where necessary and quality assurance measures built in to ensure records are not damaged.



Important note: If records are required as State archives, advice from State Records should be sought before digitisation commences.



6. Risk: That digitisation will not produce a full and accurate representation of the original paper records



The aim of digitisation is to create digital images of the original paper records. The quality of these images need to be fit for purpose. In some cases it may be appropriate to settle for smaller files of lesser quality e.g. for the delivery of images online.



However, there are occasions where the quality of the digital images cannot be compromised, for example, where the original paper records are to be destroyed and the digital records are to replace them as evidence of the business activity (and could potentially be required in court).



Risk mitigation: Organisations need to identify what the essential characteristics of the records are that must be retained, and create quality benchmarks to ensure that these remain intact. The definition of technical and metadata standards, along with staff training and quality assurance checks (either of images or samples of images) should help to ensure that image quality is fit for purpose. Procedures and standards need to be developed and documented as these will help to demonstrate that digital images are trusted copies of the originals.



For more information see the General retention and disposal authority – Imaged records and Digital imaging and recordkeeping (RIB 11).



7. Risk: That digital images are not stored or protected appropriately



If the original paper records are destroyed the digital images become the official records. Digital images must be stored securely, remain tamper-proof and unaltered, and be kept for the retention period defined for the original paper records. Poor storage or protection of the digital images may result in the loss of essential evidence, which can have far-reaching consequences for the organisation.



Even if the original paper records are retained, there are risks to the organisation if digital images are not subject to the same controls as the original paper records. For example, access and security regimes for paper records with sensitive content should equally be applied to the digital images.



Risk mitigation: Organisations should confer with their records management staff to ensure that digital images are stored and controlled appropriately.



Ideally, digital images should be captured into a recordkeeping system, where they can be accessed only by authorised users, secured from unauthorised alteration or deletion, in context with related records, protected from disaster and kept for their required retention periods.



If the organisation does not have a recordkeeping system, digital images need to be kept on a secure drive with stringent security, access controls and backup until the organisation can move them into a recordkeeping system.



Note: Master digital images should not be stored on removable media due to their inherent risks. For more information see Managing removable media in the Managing digital records guidelines.



8. Risk: That duplicates are not managed appropriately



When original paper records are retained, the digital (master) image is already a duplicate. Organisations may also potentially require multiple digital copies at different levels of quality, depending on their purpose.



If these are inefficiently managed, it will be difficult to ascertain which version is the ‘official’ record and to ensure that it survives for as long as it is needed.  The existence of many derivative images may also add to storage and management costs and cause problems in relation to access and security.



Risk mitigation: Organisations should confer with their records management staff to ensure that digital images are managed appropriately. They will also need to adopt a well defined metadata schema with relationships between records to ensure that it is very clear whether the original paper record exists, which is the ‘master’ image and which are derivatives and for what purpose they are to be used.



9. Risk: That digital images will not survive and remain accessible for as long as they are required



Digital images are inherently unstable. Technological obsolescence and media degradation can render them unreadable in relatively short time frames. If digital images are replacing original paper records, and are required as evidence for long periods of time, the organisation will need to consider how to ensure  they survive for as long as they are required.



Risk mitigation: Organisations should confer with their records management staff to ensure that digital records are managed as part of a records management program and that their longevity is planned for. For example, the organisation may be required to plan for, test and implement data and systems migration on an average of 5-7 years in order to maintain information accessibility and integrity. Funds for ongoing management should be defined in business cases and made available when required. Technological and storage decisions will impact on the longevity of images and should be made with care.



The above risks, and any other risks identified, should be considered as part of the planning and management of digitisation programs or projects. If mitigation strategies are built in, organisations can enjoy the benefits digitisation can offer, while avoiding the pitfalls.



 Guidelines



State Records NSW intends to develop detailed guidelines, both for business process digitisation programs and back-capture digitisation projects, which will address how to manage projects, optimise benefits and reduce risks. These will be released in 2012.



In the meantime, please feel free to provide us with feedback through the blog or by email at govrec@records.nsw.gov.au if:



  • you want to discuss any particular digitisation problems you are encountering


  • you believe you have established a best practice digitisation program or project


  • you have found innovative solutions to common digitisation problems


  • you would to share your business case for digitisation.




Such information will help us to ensure that the guidelines are beneficial for all NSW organisations undertaking digitisation.

Also of interest:





  • Digitisation does not equal digital preservation!


  • Exposure draft of digitisation guidance now available